4445 Norfolk Street
Burnaby, BC V5G 0A7

Permit Enquiries:604-718-7744
General Enquiries:604-718-7733


Hours: 9:00 am – 4:30 pm Monday to Friday
except statutory holidays

You can do the following if
you sign-in:

Renew your parking permit

Make a charitable donation

Become a Member

Renew your membership

Change your address or phone number

You need to complete a form
for any of the following:

To apply for a parking permit click here

To report a lost permit click here

To report a stolen permit click here

Email completed forms to

Make sure to complete the lost/stolen forms fully so that we can identify you.

You need to contact us directly
for any of the following:

Report a damaged permit

Report permit abuse